FAQ

Official Dahlov Ipcar Web Store

 

Thank you for your interest in the official Dahlov Ipcar web store. We’re a small two-person operation located in Maine. We appreciate your patience and understanding.


Are these prints the real deal?
Yes! This web store is run by the family of Dahlov Ipcar. These are limited edition high resolution giclee prints. Each print will have a letter of authenticity with a unique number signed by Charlie Ipcar, Bob Ipcar, or Rachel Walls. No more than 50 prints will be made for any one design. Prints were not signed by Dahlov Ipcar. Please inquire about lithographs signed by Dahlov Ipcar.

Is shipping free?
No, but we offer a flat rate within the continential US.

Do you ship to Hawaii / Alaska / internationally?
At the moment, not through our web store. But we can arrange something, so please contact us.

Can I pick up / pay in person instead?
Yes! That is, if you’re a local resident or willing to trek all the way to Maine. Prints are available for purchase at Rachel Walls Fine Art or can be arranged to be picked up at Dahlov’s Farm. Please contact us for more information.

How fast can I receive my order?
At the moment this is a two-person operation, so it will take us at least 7 - 10 days to process and pack your order. We will email you tracking once we have shipped your order.

Can I return my purchase?
Sorry, no. All prints are final sale and non-refundable.

Will you make a print of [painting / illustration that I love]?
Maybe! Please contact us and let us know what you’re interested in. No promises, but we’ll take it into consideration.

I have a problem with my order.
Please contact us.

How can I purchase one of Dahlov Ipcar’s books?
We do not sell the books through this website. Please see our book section for links to where you can purchase them.

How can I purchase one of Dahlov Ipcar’s paintings?
We do not sell paintings through this website. Please contact the Rachel Walls Fine Art.

Where can I purchase Dahlov Ipcar’s designs on clothing?
At the moment we do not offer clothing through this site. See our contact section for some other leads, however